Archive for the ‘APhA News’ Category

Excitement in the air

Thursday, November 12th, 2009

Bill Ellis just pointed out, and I agree with him, that there’s a real feeling of excitement in the air here at APhA headquarters.

Tomorrow, we’re hosting our building dedication ceremony. Folks here are sprucing up, and the caterers are loading in. Tropical Storm Ida can’t hold us down. Soon, we’ll have more than 400 remarkable supporters who helped us build the vision that John Gans and dozens of board members and leaders have had for almost 20 years. I’ll write more about the event after tomorrow, but right after the Dedication we move into a board meeting, so it may be a few days before I get to it. I’m sure there will be photos on pharmacist.com.

Thanks to Dr. Gans, all the staff, and our volunteer leaders for their hard work and dedication, and for putting up with all the detail-oriented people who had to make hard decisons about sometimes seemingly trivial things. When you stand back, and look at the entire picture, it is clear to me that sweating all the details was worth it. It’s time to stop for a day and celebrate!

What a month!

Friday, November 6th, 2009

I talk with other executives around town, and they all agree that this time of year is more intense than any other. I thought it would be fun to just share a glimpse at my last 30 days working on your behalf.

During this time, I’ve visited four school of pharmacy campuses, one state association meeting, two federal facilities, five senators’ offices, Institute of Medicine, the annual meeting of the Pharmacy Compounding Centers of America, 8 pharmacies, CMS to meet with the number 2 person there, the Joint Forces Pharmacy Seminar, several APhA client meetings, the NCPA meeting, the new Trustee orientation for those joining the board in March, and a West Virginia University football game against the University of Connecticut (well, maybe that one wasn’t on your behalf, but it was remarkable for the sportsmanship since it occurred just after UCONN lost one of its players to unnecessary violence).

I also participated in the Pharmacy Compounding Accrediation Board meeting, the Joint Council of Pharmacy Practitioners meeting, and an APhA Foundation board meeting. This weekend, I’ll finish it off with a Midyear Regional Meeting in New Brunswick, NJ.

Along the way, I figured out how to use Windows Live and webcams so I can help with my 14-year-old nephew’s homework face to face while I’m on the road.

Despite the hectic pace, I am more thankful than ever for the opportunity to serve this organization and its members. Thanks to all of you who shared your thoughts with me this month. I took a lot of notes.

A challenge to blog readers

Monday, August 31st, 2009

APhA does a lot of things, including building coalitions, getting volunteers involved, and convening meetings under the big tent that is APhA. That’s all good, but a lot of our members, and frankly lots of pharmacists who aren’t members, don’t have time to get involved. For them, we need to get better at “convening” in a virtual sense, either on Facebook, this blog, or other channels that fit your needs at any particular moment.

So, this blog should not only inform, but also stimulate you and others to share thoughts, suggestions, observations, complaints or whatever. And, this should serve as a forum where any pharmacist can come and be heard.  There are lots of our members who are experts at things you would like to know more about, or who share your passion for a particular area of practice, industry or education. Maybe you are entrepreneurial and looking for ideas or someone who shares your interests. Connecting the knowledge with the question is what social media is supposed to facilitate — and what I’m trying to achieve here.

We have more than 2,000 people, most of them likely pharmacists, who follow this blog now. So, dive in and share your thoughts. Let’s see where it takes us!

APhA’s end-of-summer “lawn party”

Friday, August 28th, 2009
APhA staff enjoys the end of summer staff potluck
APhA staff enjoys the potluck “lawn party” in the Pope building rotunda.

APhA has a tradition of celebrating the end of summer with a lawn party. Today, use of the lawn was rained out, but not the spirit of the staff, who had a great time sharing dishes and stories in our historic Pope building.  Thanks to all of them for the work they do every day on behalf of America’s pharmacists.

Congratulations, Dr. Gans, and thanks!

Thursday, August 27th, 2009

Many of you know that John Gans and I have an interesting past. In 1989, I was serving on staff at APhA when he was hired as the exec—thus, he became my boss. In 2001, after a few years on the Board of Trustees, I became APhA’s President, and thus I became his boss. During our 5-month transition as APhA’s outgoing and incoming CEOs, he could not have been a better friend or mentor to me as I prepared for my role. For that I will always be grateful. Over the years I have been the benefactor of his wisdom on numerous occasions, and maybe I was able to help him once or twice as well.

Now that the dust has settled a bit, I thought you might be interested to learn that Dr. Gans has been appointed Executive Director of Healthcare Leadership in Mayes College of Healthcare Business and Policy at University of the Sciences in Philadelphia. In addition to his role in the business school, he will serve USP’s College of Pharmacy as a professor of healthcare and pharmaceutical business and as a professor of pharmacy.

I know he and Eileen are glad to be home in Philadelphia, and I wish them health, happiness, and prosperity.

Insights on pharmacists and patients

Friday, August 14th, 2009
APhA & Procter & Gamble, on the terrace.

APhA and Procter & Gamble Healthcare Consumer Institute executives on the APhA terrace.

On Thursday, APhA staff members participated in a discussion with folks from Procter & Gamble’s Healthcare Consumer Institute, a group within P&G that conducts ongoing research of consumers and pharmacists. We spent several hours learning from each other. While the company’s research corroborates our own—that consumers truly value pharmacists’ recommendations—I thought I would share, with P&G’s permission, two key perspectives that resulted from their work. These perspectives suggest that we have some work to do, but that if we do it, the outcomes could be quite fulfilling.

The first is the “Patient Current Pharmacy Experience,” which I take as a challenge to improve. Understand that this is a blended perspective based on interviews and surveys of thousands of consumers:

“My prescription is fulfilled, but I’m not. I’m not always sure what I’m going to encounter at the pharmacy. I don’t know if my prescription will be correctly filled on time. It’s such a busy place, I feel like a number there. I feel retail pharmacists are the medicine experts, but I’m not confident I can comfortably ask my questions. If they knew me, they would know my needs and be able to meet them.”

The second perspective is a blend of observations from hundreds of community pharmacists and is considered the “Pharmacist Current Reality”:

“I had dreams of making a difference in people’s lives. But now my life is so routine. I just wish they understood the complexity and importance of being a pharmacist. Unfortunately, I’m trapped by routine. I’m trapped by the business and feel beat up by patients and the system. I just wish I could help people more.”

While there were many positive perspectives shared, the two blended “averages” above are important for us to consider. I returned to the APhA staff to commit the rest of my career to helping pharmacists make a difference by becoming increasingly relevant in patients’ lives. Expanding opportunities to provide MTM is a key part of that. Challenging pharmacists and their employers to redesign workflow that gets their fingers off keyboards and in front of patients gets us there. Pounding Congress to include us in health care reform as service providers gets us there. The list goes on.

If you are reading this, chances are you are one of the pharmacists making a difference every day. But I’m sure you feel elements of the “average” above. Just know that I know and that we’re working hard to continue the changes that will place pharmacists front and center in primary care. Please continue to share your stories with me about how you are making a difference. Thanks for reading.

Celebrating The Fourth!

Monday, July 6th, 2009
The view from the 6th floor terrace
The view from our 6th floor terrace during the fireworks show

Today, I’m reflecting on the uncounted contributions made by the team of APhA staffers who have been pulling hard the last few months, and who on July 4th took a break.  It was great to see so many of them here to celebrate with their families and to connect those families with those of their co-workers.  I feel blessed to be part of their team.

APhA is observing the Independence Day holiday today, July 6th, and the offices are closed. We’ll be back in the office tomorrow.

The health care reform dialogue continues

Thursday, July 2nd, 2009

Today, I am scheduled to meet with Nancy-Ann DeParle, Director of the White House Office of Health Reform, in a Health Care Stakeholders Discussion.  Attending with me will be Bill Ellis, head of APhA’s Foundation, and practicing pharmacist Michelle Herbert Thomas from Richmond, VA.  Kristina Lunner and our Government Affairs staff are doing a great job helping us to prepare for meetings such as this.  We will get an update from the White House and will make the case for the value pharmacists provide in addressing the medication-use crisis we have in America.  After the meeting, I’ll post a blog to let you know how the meeting went.

On a separate note, we just met with Patrick Kennedy, Undersecretary for Management at the US Department of State.  Ambassador Kennedy was touring the newly leased State Department space here at 2215 Constitution.

We’re off and running!!!

Wednesday, July 1st, 2009
Tom Menighan's swearing-in as APhA EVP/CEO
Shaking hands with APhA President Ed Hamilton at my swearing-in

We’ve all heard the phrase, “Today is the first day of the rest of your life.”  Those words are especially fitting today both for me and for our profession as I assume the role of APhA’s CEO at a critical juncture in pharmacy history.  It is a privilege and honor to serve, especially in this time of exciting possibilities for pharmacists.

A few short months ago, APhA’s members decried the absence of pharmacy in President Obama’s first Health Care Reform Summit.  Since then, we’ve successfully convinced lawmakers that pharmacists are a crucial part of the solution for America’s medication-use crisis.  Today, we’re not only at the table–we are being heard!  You can see the results by looking through the articles and information on the Health Care Reform Hub at www.pharmacist.com.

But we’re just getting started, dangers lie ahead, and we need the commitment of every pharmacist to take advantage of this generational opportunity to advance our profession. Sitting back and assuming employers or health plans will take care of your practice, your patients, and in fact you and your family is not an option. I promise you not to be a “sky is falling” fanatic. We have been successful in getting pharmacist-provided MTM recognized in Senate proposals being marked up now. But I do feel a sense of urgency–and I hope you are sensing that too. Much can change between today and the final passage of HCR legislation (leaders have set an October 15 deadline for action) and writing of regulations, especially if we go silent now or at any point in the process.

Your Congressmen and Senators will be home during the month of August. Typically, they hold and attend events around the district or state. If you start now, you can arrange to meet with them or host them in your pharmacy practice setting. To write a letter asking for time, access the tools in APhA’s Legislative Action Center.

Tell your Senators and Representative that you want to visit with them. Then follow up. Our message is simple–pharmacists like you can improve patient medication use and lower overall health care costs.  Provision of care, not just dispensing, is key!