Archive for the ‘Pharmacy Practice’ Category

Do you know JCPP?

Wednesday, February 17th, 2010

Recently, I participated in the quarterly meeting of the Joint Commission of Pharmacy Practitioners (JCPP), where the “Ns” and the “As” of pharmacy convene to discuss professionwide issues.  These groups are dedicated, and more importantly, united in a shared vision where pharmacists take responsibility for patient outcomes.

At our meeting, we struggled with many issues, including the state of ambiguity surrounding health care reform and the business model reforms needed if we want continued development of pharmacists’ services. While each organization has a focus on its own members’ needs, it is gratifying to see all of organized pharmacy unified around this primary vision for the future of pharmacy practice.

I don’t often talk to practicing pharmacists who know much about JCPP. That’s too bad. If you’d like more background on this important part of our profession, let us know.  We’ll give the topic some “ink”—or at least a few electrons!

We have a winner: JMOB

Thursday, February 4th, 2010

A few weeks ago I put the challenge out for pharmacists to describe what you do as if you were trying to be clear to an eighth grader. We got a number of great responses, including this one that our staff committee of pharmacists and nonpharmacists picked as their favorite:

“Pharmacists help people get well, stay healthy, feel better, and save money. We help people safely use vaccines that prevent infections, medicines that cure diseases or prevent them from getting worse, and vitamins, supplements, or special foods to improve health and wellness. But most importantly, we’re near your home, easy to talk to, good at answering questions, and care about you and your family.”

The winner, JMOB, will receive a copy of The Practitioner’s Quick Reference to Nonprescription Drugs, by Cindy Knapp Dlugosz.

The Practitioner’s Quick Reference to Nonprescription Drugs contains information from the American Pharmacists Association’s comprehensive Handbook of Nonprescription Drugs: An Interactive Approach to Self-Care, 16th edition. The information has been edited and formatted to include only the content that practitioners are most likely to need during self-care consultations with patients. The book covers 25 common self-treatable conditions including acne, common cold, cough, fever, and headache. The Practitioner’s Quick Reference to Nonprescription Drugs is a must-have resource for busy health practitioners!

Thanks to everyone who submitted their job descriptions!

What do you do? Answer by Jan. 15!

Wednesday, December 30th, 2009

What do you do? This question was posed to me by my nephson’s 14-year-old friends—Cal Conner, Nick Zinni, and Roman Mykyta—as I drove them home from a get-together with Alex at our house.

It seems like a simple question. But after I shared a little bit about my work at APhA, it got me thinking. How would the people who read this blog answer that question simply and accurately enough that an eighth grader would understand?

It’s not good enough to say “I’m a pharmacist.” You could get away with it, but would it really answer the question? Or would it perpetuate the questioning kid’s own own inaccurate impression of what pharmacists do? Remember, that kid will be voting in 4 years!

APhA uses the tagline, “Improving medication use, advancing patient care.”  Whether in education, advocacy, or information provision, to a large degree, that phrase nails what my work at APhA entails. But 14-year-olds need a little more and need it simple if they are really going to get it.

So, as we start the new year, I”m issuing a challenge to all of you. In 300 words or less (about the number of words in this blog), describe what you do as a practicing pharmacist in language simple enough for an eighth grader. The only rule is that you, the pharmacist, must be describing a pharmacist’s role with direct patient care. You can simply write your description as a reply to this blog. I’ll come up with a suitable prize in the next week or so, and I’ll ask APhA’s staff personnel committee, made up largely of “nonpharmacists,” to be the judges together with my new focus group of middle school kids. Your deadline is January 15.

Happy New Year!

Personalized medicine: What does it mean to you?

Tuesday, December 29th, 2009

For many, “personalized medicine” is the product of compounding a specific medication into a dosage form and strength that meets a specific patient’s needs. For a growing number of folks, however, the term is being applied to the application of pharmacogenomics knowledge to drug therapy. With a genetic profile, we can predict a growing number of predispositions to diseases as well as predictable responses to certain medications.

In my December editorial in Pharmacy Today, I reflected on how understanding and management of drug interactions became the purview of pharmacists in the early 1970s. As we enter a new decade, it is clear to me that pharmacists have an opportunity to “own” responsiblity for integrating patient care and knowledge with this growing body of information about the genetics of drug response and predisposition to disease.

Can you see yourself in this role? What do you need to get there? I’d love to hear from you—share your impressions of the pharmacist’s role in genomics and personalized medicine by replying to this posting.

Talking MTM and the clinical role of pharmacists at CMS

Tuesday, October 27th, 2009

On Friday, I went to the Centers for Medicare & Medicaid Services (CMS) to meet with CMS top leadership ─ Acting Administrator Charlene Frizzera and several of her key Medicare staff. I had the opportunity to introduce her to APhA, our top priorities related to Medicare, and the clinical role of pharmacists. We highlighted APhA’s MTM resources, our support for the expanded MTM provisions in the 2010 Medicare Part D plan year and the CMS proposed rule (released the day before), and our interest in working together with CMS to address MTM implementation challenges, both in the current Medicare program and in new provisions that may be a part of health care reform.

I’ve heard from many MTM practitioners that inconsistencies among various billing systems are one of the biggest challenges we face in broad deployment. Thus, I was pleased that the CMS staff was interested in better understanding MTM billing and documentation challenges and in helping to address these issues. CMS seemed interested in working with us to improve the situation with the plans.

We also highlighted the success of pharmacists providing immunizations and using this model to expand beneficiary access to preventive services, such as diabetes screening. I appreciated that CMS recognized that the clinical role pharmacists could play is limited by the lack of Medicare Part B status. CMS also acknowledged “provider status” as being a big lift.

CMS appreciated that APhA expressed our support for e-prescribing while continuing to point out the challenges with the quality of e-prescription and the time that pharmacists spend fixing or clarifying e-prescriptions. We will continue to explore ways to work with CMS and other stakeholders on e-prescribing quality improvement.

We also used the opportunity to express to CMS our support for efforts to reduce medication waste through utilization management (first-fill) techniques. I also noted the need to work together to ensure that such initiatives in any practice setting work for patients, pharmacists/pharmacies, and CMS.

We’re staying close to CMS and working hard to be there when regulators begin to focus on whatever bill the White House ultimately signs regarding health care reform.

Are you ready for community pharmacy practice standards?

Friday, October 16th, 2009

You are invited to read my editorial in the October Pharmacy Today, due to arrive on your doorstep any day and available online. Since before I returned to APhA staff in February, I’ve been monitoring various groups’ interest in the creation of standards for community pharmacy practice. Some will call them best practices, while others will speak of accreditation of either pharmacies or pharmacists. I’ll share with you that at least three national organizations, none with a pharmacist membership, are interested in the creation of these standards.

The 2015 Vision for Pharmacy, put forth by the Joint Commission of Pharmacy Practitioners, “sees” pharmacists as autonomous and accountable for outcomes. To get there, I argue that we must take a leadership role as a profession and establish our own standards, rather than waiting for it to be done to us. In my editorial, I challenge you to think about that. Are you ready?   By writing this editorial, I intended to stimulate discussion, and I invite you to comment here. While I editorialize a bit — that’s my job — I am really very interested in what you think.

Should pharmacists immunize?

Friday, August 21st, 2009

A number of pharmacists commented on my blog the other day about novel H1N1 influenza immunizations. Thanks to all of you who responded. This is a great way to have a dialogue with colleagues.

Some of the comments questioned whether pharmacists should immunize in the first place. Let me address a few of the points made to provide some clarity. Pharmacists are not generally “forced” to immunize. However, many pharmacists (80,000 trained in the US by year’s end using APhA programs) have seen both the public health and the professional benefits offered by this service.

In APhA’s discussions with the various governmental entities (CDC, Homeland Security, FDA, others) involved in preparations for H1N1 immunizations, we are seen as equals with other health professionals and also as having tremendous advantages in providing access to the 100 million plus (big number) of Americans who those groups hope will be immunized against H1N1. America needs our help — else the mass immunization program will have barriers that turn people away and people may die.

To answer the question above regarding compensation, see my note above about being seen as equals. This will not be a windfall for any health care providers, but it is an opportunity to bolster our collaborative spirit and to be fairly compensated in the process.

Let’s keep the dialogue going. If you are a pharmacist doubtful of the need or wisdom to become an immunizer, have a conversation with a few folks who already provide this service before dismissing it as a possibility for yourself. As always, thanks for participating in the blog.

Pharmacists are a critical part of vaccine pharmacovigilance

Wednesday, August 19th, 2009

A study from today’s JAMA, while not directed at pharmacists, illustrates our important role not only as immunizers but as information sources for our patients and the public at large. The JAMA article points out that during the first couple of years of marketing of Merck’s quadrivalent human papillomavirus recombinant vaccine (Gardasil), more than 12,000 adverse events (including 32 deaths and numerous other serious adverse events) were reported to the CDC’s Vaccine Adverse Event Reporting System (VAERS) . Based on 23 million administrations of the vaccine since its licensure, this comes out to a rate of 53.9 reports per 100,000 doses distributed, a level that led CDC and FDA to conclude that the vaccine is safe and continued use is in the best interests of Americans.

I see this as a good time to remind immunizing pharmacists of our role as patient information providers. APhA has been promoting and educating pharmacists as immunizers for years. We also maintain the most up to date information on www.pharmacist.com and via the Immunization Listserve. If you are not currently on the list, you can send Mitch Rothholz an email and you will be included.

We also have an important role to play in making sure that our nation’s health authorities have adequate information on which to base their decisions. Without that, the products that we supply and administer to our patients could be the wrong ones, and our long-term credibility as the drug experts on the health care team would be in jeopardy. Be sure you are doing all you can to help your patients and your professional colleagues to contribute to our databases that are so important in pharmacovigilance efforts.

Iowa and Tennessee Pharmacy shows us how it’s done!

Monday, August 17th, 2009

If you want to see effective political action, check out the Iowa Pharmacy Association’s work with Rep. Dave Loebsack (D-IA). The Congressman will be visiting 10 pharmacies in his district this week to check out the provision of MTM as well as to discuss access and cost issues in health care reform. IPA has worked with Lobesack’s staff throughout the 111th Congress to provide information on important pharmacist services.

Also, recently the Tennessee association was effective in getting MTM services covered in their state Blue Cross plans.

I was challenged by one of our members recently to “walk the walk” by offering our own APhA staff MTM services. We took the challenge seriously and are now negotiating with our plan to be a better example for employers.

August is about over! Have you visited your Congressman or Senator?  The town hall meetings could use a dose of pharmacists’ insight!

Insights on pharmacists and patients

Friday, August 14th, 2009
APhA & Procter & Gamble, on the terrace.

APhA and Procter & Gamble Healthcare Consumer Institute executives on the APhA terrace.

On Thursday, APhA staff members participated in a discussion with folks from Procter & Gamble’s Healthcare Consumer Institute, a group within P&G that conducts ongoing research of consumers and pharmacists. We spent several hours learning from each other. While the company’s research corroborates our own—that consumers truly value pharmacists’ recommendations—I thought I would share, with P&G’s permission, two key perspectives that resulted from their work. These perspectives suggest that we have some work to do, but that if we do it, the outcomes could be quite fulfilling.

The first is the “Patient Current Pharmacy Experience,” which I take as a challenge to improve. Understand that this is a blended perspective based on interviews and surveys of thousands of consumers:

“My prescription is fulfilled, but I’m not. I’m not always sure what I’m going to encounter at the pharmacy. I don’t know if my prescription will be correctly filled on time. It’s such a busy place, I feel like a number there. I feel retail pharmacists are the medicine experts, but I’m not confident I can comfortably ask my questions. If they knew me, they would know my needs and be able to meet them.”

The second perspective is a blend of observations from hundreds of community pharmacists and is considered the “Pharmacist Current Reality”:

“I had dreams of making a difference in people’s lives. But now my life is so routine. I just wish they understood the complexity and importance of being a pharmacist. Unfortunately, I’m trapped by routine. I’m trapped by the business and feel beat up by patients and the system. I just wish I could help people more.”

While there were many positive perspectives shared, the two blended “averages” above are important for us to consider. I returned to the APhA staff to commit the rest of my career to helping pharmacists make a difference by becoming increasingly relevant in patients’ lives. Expanding opportunities to provide MTM is a key part of that. Challenging pharmacists and their employers to redesign workflow that gets their fingers off keyboards and in front of patients gets us there. Pounding Congress to include us in health care reform as service providers gets us there. The list goes on.

If you are reading this, chances are you are one of the pharmacists making a difference every day. But I’m sure you feel elements of the “average” above. Just know that I know and that we’re working hard to continue the changes that will place pharmacists front and center in primary care. Please continue to share your stories with me about how you are making a difference. Thanks for reading.